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Appointments
Book or cancel an appointment at our GP surgery.
Before you book an appointment
See a pharmacist
Many conditions can be treated without the need to see your GP.
Who to see?
Advice
Please make a selection to reveal who's best to deal with your condition.
Self-care
Help and support available from many National and Local Organisations
Book an appointment
Urgent appointments
Please telephone the surgery and make it clear to the Receptionist that you consider your case to be urgent and request a same-day appointment.
- Telephone: 01691 772 434
When you call, a receptionist will ask you for details of your problem and will pass all of this information to the duty GP to assess. The duty GP, having clinically assessed your request, will arrange a face-to-face or telephone appointment with you if this is required.
One doctor is on call each day for assessments in addition to their normal work, so please only call if you really believe your problem cannot wait. All children under 16 years with acute presentations are offered a same-day appointments.
Extended Access
We also have extended access available. See our Out of Hours information.
Routine and pre-bookable (in advance) appointments
Ways to book
- Request an appointment online
- Telephone: 01691 772 434 from 8am to 6:30pm
- Visiting the surgery from 8:30am to 6pm
If you choose to telephone please be aware that we have several incoming lines so please be patient if your call is not answered immediately. A member of the Reception team will ask you a series of questions so that all relevant information is captured. Please note that all calls to the surgery are recorded for training and monitoring purposes.
Sickness certificates (fit notes)
You must give your employer a doctor's 'fit note' (sometimes called a 'sick note') if you've been ill for more than 7 days in a row and have taken sick leave. This includes non-working days, such as weekends and bank holidays.
Travel vaccinations
Information and advice for travelling abroad.
Home visits
Please telephone Reception before 11am if you require a visit at home because you are too unwell to come to the surgery.
Telephone: 01691 772 434
Please give the Receptionist as much information as possible in order to help the doctors to allocate the priority of house calls. Lack of transport is not in itself a reason for a home visit.
Change or cancel an appointment
Please give us as much notice as possible so we can offer your appointment to someone else.
To cancel your appointment:
- Cancel using the GP online system
- Phone us on 01691 772 434
- Reply CANCEL to your appointment reminder text message
Out of hours
Enhanced Access
Ask at reception for enhanced access information
Life Threatening
Call 999 or go to A&E now if:
- you or someone you know needs immediate help
- you have seriously harmed yourself – for example, by taking a drug overdose
A mental health emergency should be taken as seriously as a medical emergency.
Urgent But Not Life Threatening
Visit an urgent care centre if:
- You have an urgent medical issue requiring on the day attention
Non-urgent
Use NHS 111 Wales if:
- You need help now, but it’s not an emergency
There will be someone to provide you with advice and to direct you to a clinician if it is necessary.
Dental Access Portal
If you are already registered with an NHS dentist and need to make an appointment for routine treatment, please contact your dental practice directly.
If you are not currently registered with an NHS dentist, you can apply for a place online if:
- You are aged 16 or over
- You have not had routine NHS dental treatment in Wales in the past four years
- You live at an address in North Wales, for more than six months of the year or are registered with a GP in the area.
You can use the Dental Access Portal to apply for a place with an NHS dentist as an individual and you can add someone else, such as a child under 16.
You can also apply on behalf of others, such a family member, friend or someone you care for or have a trusted relationship with.
Your previous dental practice should be able to offer you an appointment if you have had treatment with them in the last four years.