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Prescriptions
Please follow the guidelines and choose the right option for you.
Ordering a repeat prescription
- Repeat prescriptions are issued at the doctors' discretion and are normally for patients on long-term stable treatment.
- Please allow 48 hours (two working days) to process your request. Saturday and Sunday are not working days.
- To avoid errors, and to ensure confidentiality, we do not accept telephone requests for repeat prescriptions.
When you order a prescription online, you can have it sent electronically to a pharmacy of your choice. This is called a nomination.
Urgent prescriptions
For urgent prescriptions, please contact the surgery.
Order online
All repeat prescriptions are computerised, and the safest and most efficient way to order your repeat is via one of our online platforms.
Other ways to order
If you do not wish to request your repeat medication online, then please tick the required items on the request slip attached to your prescription and place them in the post box located near the front entrance of Chirk Surgery.
Your local pharmacy
Pharmacy Ordering
Your pharmacy can also order your medication on your behalf. This saves you time and unnecessary visits to the Practice. Please contact the Pharmacy of your choice for more information if you wish to use this service.
About pharmacists
As qualified healthcare professionals, pharmacists can offer advice on minor illnesses.
Learn more about this on the NHS 111 Wales website
They can also advise on medicine that you can buy without a prescription.
Questions about your prescription
If you have questions about your medicine, your local pharmacists can answer these. They can also answer questions on medicines you can buy without a prescription.
The NHS website has information on how your medicine works, how and when to take it, possible side effects and answers to your common questions.
If you would like to speak to someone at the GP surgery about your prescription, please contact us.
Further prescriptions information
Medication reviews
Booking and attending review appointments when requested is vital to avoid delays in processing your repeat prescription. If your review date is overdue, your request will require authorisation from a clinician before it can be issued. This additional step may lengthen the time to process your prescription to 72 hours (three working days).
Prescriptions charges
What to do with old medicines
Take it to the pharmacy you got it from or bring it in to the surgery. Do not put it in your household bin or flush it down the toilet.
Collecting a prescription
Patients are not able to collect their prescriptions from the surgery reception desk as they are all sent direct to a pharmacy for dispensing. Only emergency prescriptions issued by a GP or nurse will be available to collect from the reception desk within the surgery.
All prescriptions with the exception of emergency prescriptions are automatically sent to Rowlands Pharmacy within the Health Centre. Patients do have the option to choose an alternative pharmacy. If you choose to do so please ask a receptionist for an appropriate form and you will be given a slip to complete that can be handed back to reception.
If you wish us to post your prescription to you, you must enclose a stamped addressed envelope. You will be asked to see a doctor every 6 or 12 months to ensure that your treatment is still appropriate.