Freedom of Information Act

The Freedom of Information Act entitles anybody to ask a public authority in England, Wales or Northern Ireland, including government departments, for any recorded information that they keep.

Asking for information

It is preferable that you make your request in writing by letter or by contacting the surgery.

Declining a request

We will provide the information unless there is a good reason for not doing so. This, for example could be if your request relates to the personal details of another person. If we decline the request, we will set out why. We can be asked to reconsider our decision. If the request is still declined there is a right to apply directly to the Information Commissioners Office for a decision.

The cost of providing the information

A lot of information may be supplied free of charge. However, sometimes we may have to charge a fee, either to cover administration costs, or to pay photocopying or postage costs, or because of the expense involved in finding and supplying the information.

Requests should be made either by post to:

Chirk Surgery
Castle Health Centre
Colliery Road
Chirk
Wrexham
LL14 5DH

Or by contacting the practice

Class 1 - Who we are and what we do

Doctors in the practice:

• Partner - Dr E Thompson
• Partner - Dr N Prigg
• Partner - Dr S Wadsworth
• Partner - Dr J Burrows
• Partner - Dr S Crabtree
• Partner - Dr S Chaudhury
• Partner - Dr J Ali
• Partner - Dr C Harris

Contact details for the practice

See our contact us page for details

Opening hours

See our opening hours

Other staffing details

• Practice Manager - Darron Kelly

Class 2 - What we spend and how we spend it

(Financial information relating to projected and actual income and expenditure, procurement, contracts and financial audit)

Total cost to the LHB of our contracted services.

Please contact the Practice Manager

Audit of NHS income

Please contact the Practice Manager

Class 3 - What our priorities are and how we are doing

(Strategies and plans, performance indicators, audits, inspections and reviews)

Plans for the development and provision of NHS services

Please contact the Practice Manager

Class 4 - How we make decisions

(Decision making processes and records of decisions)

Records of decisions made in the practice affecting the provision of NHS services

Please contact the Practice Manager

Class 5 - Our policies and procedures

(Current written protocols, policies and procedures for delivering our services and responsibilities)

Policies and procedures about the Employment of staff

Please contact the Practice Manager

Internal instructions to staff and policies relating to the delivery of services

Ask for details concerning the Protocol Book when contacting the Practice Manager

Equality and diversity policy

Please contact the Practice Manager

Health and safety policy

Please contact the Practice Manager

Complaints procedures (including those covering requests for information and operating the publication scheme)

Please contact the Practice Manager

Records management policies (records retention, destruction and archive)

Please contact the Practice Manager

Data protection policies

Please contact the Practice Manager

Policies and procedures for Handling Requests for Information

Please contact the Practice Manager

Patients’ charter

Please contact the Practice Manager

Data Processing Agreement – Shropshire CCG Referral Assessment Service

Refer to the website or contact the Practice Manager

Class 6 – Lists and Registers

• Currently maintained lists and registers only
• Any publicly available register or list
• None available that are not covered elsewhere within this policy

Class 7 – The services we offer

(Information about the services we offer, including leaflets, guidance and newsletters produced for the public)

The services provided under contract to the NHS

See the Practice website

Charges for any of these services

See the practice leaflets available in the surgery

Information leaflets

Ask at reception for a Practice or Information Leaflet

Out of hours arrangements

• Weekdays after 6:30pm and before 8am, Weekends & Bank Holidays contact
• BCUHB OOH 111

Charges - Enquirer must be informed about possible charges and pay in advance

• For information that can be accessed via the Practice’s Website, Local Health Board website or Trust’s website.
• For information derived from the above websites, but where the enquirer does not have internet access and needs a hard copy
• For the Practice’s website ONLY, the enquirer should otherwise be directed to each website owner - 35p per page plus any postage
• Hard copies of any information (not applicable for no charge items) - Please contact the Practice Manager - 35p per page plus any postage
• Requests for multiple printouts, or for archived copies of documents which are no longer accessible may attract a charge for retrieval, photocopying, postage etc. - Please contact the Practice Manager - Price on request